You should spend about 20 minutes on Questions 15–27, which are based on the texts below.
Teatime, a leading seller of tea in North America, has immediate openings for salespeople in its two new retail stores. No previous experience is required.
We expect our sales clerks to maintain regular and consistent attendance. Clerks are also expected to be punctual for each shift. Note that a clean and neat appearance is required. Shift work may be necessary, depending on the location. If you are unable to work a combination of early mornings, evenings, weekends and holidays, please do not apply. Because of the nature of our business, employees whose time is flexible are wanted. Must be proficient in English. French and Spanish are an asset.
A good mindset at work is essential. There are so many tasks to do in a day that each should be approached with urgency in order to complete the work in a timely fashion. Being capable of juggling a variety of things simultaneously is a must. Working alongside co-workers on your shift without friction is important to the operation of the store, as is having a cheerful manner while you work. Clerks must be confident individuals who welcome coaching and see it as an opportunity to learn about how best to represent our product.
Responsibilities and essential job functions include, but are not limited to, the following areas:
The Liftsure Training Academy offers a comprehensive course for individuals wishing to be certified as forklift operators. There are very few legal requirements to train for a job as a forklift operator. Those that do exist are for your safety and that of the people around you. The minimum age for operating the equipment is 17, with course completion possible at age 18.
Forklift operators are expected to be in good health, meaning that they cannot suffer from any condition that would interfere with the alert operation of the lift truck. Trainees should recognize that although the law makes no reference to this, screening by a future employer could involve a health test as part of the process of getting hired.
We offer new lift operators a five-day course. The fact that our training is conducted so quickly in no way suggests that participants are released into the workforce before they're ready. In fact, our accelerated approach has been proven to boost knowledge retention in the workplace.
So, what exactly will the course cover? To begin with, students will learn how the forklift's design is vital to its stability during operation. You will be given detailed instruction on the theory used for the various forklift models. Along with this, there will be an in-depth explanation of the parts that make up the vehicle.
Afternoons will be spent in our academy warehouse onboard the trucks. Driving the forklift itself may not be problematic; however, once a load of significant weight is added, operating the vehicle can be a challenge for new drivers. Instruction concentrates on this area since proper load transportation is paramount. Class sizes are kept small to allow instructors to monitor driving and correct improper actions.
Driving a forklift will also involve having a working knowledge of dangerous goods. Classroom study will include how to recognize dangerous goods, their proper packaging, and the immediate action to be taken when a spill occurs with such a product. Students will also have time to work on strategies to use when driving in confined spaces and narrow aisles.
It should be noted that forklifts can be dangerous pieces of machinery. Therefore, we include a module emphasizing the need for an inspection by the operator before each shift. It includes such things as tire pressure and signs of wear to key parts. This simple precaution is a proven way to lessen on-the-job accidents. On completion of the course, students will sit an exam and demonstrate the correct operation of a forklift.